Changes to This Privacy Policy

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information about you from a variety of sources, as described below. The specific information we collect and how we use it may vary depending on how you interact with us.

In addition to the specific purposes outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect the rights and safety of our users and others.

Information We Collect Directly from You

When you interact with our Services, you may provide us with the following types of personal information:

• Contact details: such as your name, address, phone number, and email address.
• Order information: including your name, billing address, shipping address, payment details, email address, and phone number.
• Account information: such as your username, password, security questions, and other information used to secure your account.
• Customer support information: including any details you provide when communicating with us, such as through emails or messages sent via the Services.

Some features of the Services may require you to provide certain information. If you choose not to provide this information, you may not be able to use certain features or functionalities of the Services.

Information We Collect Automatically

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). This may include information about how you access and use the Site and your account, such as device information, browser information, network connection data, IP addresses, and other technical details. We use cookies, pixels, and similar technologies to collect this information.

Information We Obtain from Third Parties

We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:

• Service providers: who support our Site and Services, such as Shopify, which powers our e-commerce platform.
• Payment processors: who collect payment information, such as bank account details, credit or debit card information, and billing addresses, to process payments and fulfill your orders.
• Third-party tracking technologies: used by partners to collect information when you visit our Site, open or click on our emails, or interact with our Services or advertisements.

Any information we obtain from third parties will be used in accordance with this Privacy Policy. Please also refer to the section on Third-Party Websites and Links for additional details.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Products and Services: To fulfill our contract with you, including processing payments, fulfilling orders, sending notifications about your account or orders, managing your account, and arranging for shipping and returns.
• Marketing and Advertising: To send marketing, advertising, and promotional communications via email, text message, or postal mail, and to tailor the Services and advertising on our Site and other websites to better match your preferences.
• Security and Fraud Prevention: To detect, investigate, and address potential fraudulent, illegal, or malicious activities. We advise you to keep your account credentials secure and notify us immediately if you believe your account has been compromised.
• Communicating with You and Service Improvement: To provide customer support and improve our Services, which is in our legitimate interest to maintain and enhance our business relationships with you.

SMS Text Messaging

Cookies

We use cookies and similar technologies to enhance your experience on our Site. These technologies help us understand how you interact with our Services, enable certain functionalities, and provide personalized content and advertising.

Most web browsers are set to accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Please note that disabling cookies may affect your ability to use certain features of our Site and Services.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service providers: who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners: who assist us in providing services and advertising to you. These partners will use your information in accordance with their own privacy policies.
• With your consent: when you direct us to share your information, such as through social media integrations.
• Affiliates and corporate groups: in our legitimate interest to run our business effectively.
• Business transactions: in the event of a merger, bankruptcy, or similar business transaction.
• Legal obligations: to comply with legal requirements, enforce our terms of service, or protect the rights and safety of our users and others.

We have disclosed the following categories of personal information within the last 12 months:

• Identifiers: basic contact details and account information.
• Commercial information: order details, shopping history, and customer support communications.
• Internet activity: Usage Data, including IP addresses and other technical details.
• Geolocation data: as determined by your IP address or other technical means.

We do not sell or share sensitive personal information without your consent.

User-Generated Content

If you submit user-generated content, such as product reviews or comments, through our Services, please be aware that this content may be publicly accessible. We are not responsible for the privacy or security of any information you choose to make public or for how others may use this information.

Third-Party Websites

Our Site may include links to third-party websites or online platforms. We do not control or endorse these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Sponsored Projects & Affiliate Links

We may receive compensation for sponsored posts or advertisements. Our opinions are our own, and any sponsored content will be clearly identified. We also participate in affiliate programs, such as the Amazon Associates Program, where we may earn a commission if you make a purchase through an affiliate link.

Refer to our Terms of Service for more information about third-party links. Your support helps us maintain our Site.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security system is impenetrable. Information you send to us may not be secure while in transit, so we recommend not using insecure channels for sensitive communications.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Portability: Request a copy of your personal information in a structured, commonly used format.
• Restriction of Processing: Request to restrict our processing of your personal information.
• Withdrawal of Consent: Withdraw consent where we rely on it to process your information.
• Appeal: Appeal our decision if we deny your request to exercise any of your rights.

You can exercise these rights through our Site or by contacting us. We may need to verify your identity before responding to your request.

Limitation of Liability

Our blog and video tutorials are for entertainment purposes only. Projects you undertake based on our content are done at your own risk. We are not liable for any injury or damage resulting from your use of our tutorials. Always consult a professional for advice on projects involving potential risks.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country of residence. We will take appropriate measures to protect your information in accordance with applicable data protection laws.

Contact

For questions or to exercise your rights, contact us at hello@katharticstudios.com or by mail at 20 S Main Street, #114, Bountiful, UT, 84011, US.